#BartlettMetrics for November
MnSCU social media follower data
For the last few months, I’ve been sharing some notes about social media following totals for the seven state universities in the Minnesota State Colleges and Universities system on Twitter.
I started compiling the information for use at work, just as an easy way to compare us to the other six schools, on a “when I remember to do it” basis back in mid-2011. This fall, I started updating it at the beginning of each month so I could include the data in some monthly metrics reports I give at our Office of Communications and Marketing staff meetings. After seeing that the information was going to be updated regularly, I decided to make the Google Docs spreadsheet where I’d been stashing the data publicly available and to give shout-outs on Twitter to the other schools when they passed some noteworthy follower milestone.
Yes, I know that the raw number of followers isn’t a particularly good — or even useful — way to measure an organization’s social media presence. There are some useful insights to be found in the data, however, especially if you’re looking for patterns or trends and not necessarily at the raw number of followers.
The #BartlettMetrics hashtag was born in October during a direct-message exchange with the social media manager at St. Cloud State. Make no mistake – it. is. awesome. Especially given my background in sports information, I love this and am rolling with it.
This month, I decided to expand a bit on the few tweets I sent out this morning and play with the data in a bit more detail.
#BartlettMetrics update for December, 2013
Looking at the spreadsheet that was updated this morning and the first thing that became immediately obvious to me was “growth is in the tank across the board.”
We only picked up 80 new Facebook fans since the last measurement, and both Crowdbooster (+102) and Sprout Social (+126, net +110 with 16 un-likes) reported us as having far lower-than-usual new fan counts for the month of November.1 As a point of comparison, both were our lowest in the last 12 months (since Nov. 2012, in fact).
New Twitter follows were down also; after six consecutive months of adding more than 200 per month, we were down to 143 in November (Crowdbooster reported a gain of 81 followers in November, and Sprout Social reported a gain of 129.2)
Others were off as well; Minnesota State added a total of 601 followers in November, far and away the highest total of the seven schools I’m tracking, but their lowest in six months and coming off of back-to-back months adding more than a thousand people. Winona State only added 210 after picking up 1,500 over the previous three months. Southwest Minnesota State only added 71 after gaining about 550 over the previous three months. MSU Moorhead stayed relatively on course with 171 new fans, on par with where they’ve been for four of last five months.3
So everyone is a bit off, even though none of this is remotely scientific.
In terms of milestones, then, there wasn’t much to report. Minnesota State went over 4,000 followers on Twitter. I was expecting Southwest to go over 5,000 total followers for the month, but they fell just short at 4,942.
And Metro State’s account somehow continues to add a few Twitter followers every month despite not tweeting for years.
What can you take from all of this? Not much. Everybody’s trends are off for the month, but looking back this mirrors what happened with us in November of last year as well. We will see if everyone rebounds in December.
Pct. Enroll stat
One thing I haven’t managed to update for everyone is the total followers as a percentage of enrollment stat. This is primarily attributable to the fact that everyone in the system was down in enrollment this year, and only us, St. Cloud State and Winona State had fall enrollment releases on our respective websites. I’ll add that back in for everyone at some point in the future, once their fall enrollment can be gathered from other sources (I should just call them all and ask).
And, yes, it drives me absolutely nuts that the Crowdbooster (+102) and Sprout Social (+110) numbers are different. It’s the kind of situation that makes it quite difficult to take any of this seriously. ↩
See [^1], above. ↩
Moorhead’s outlier is a gain of 403 in August; aside from that they’ve been around 190 for the last five months. ↩